Privacy Policy
Last updated: September 10, 2026
This Privacy Policy explains how VIRELUNEC, owned and operated by Nanjing Zhongke Huiying Digital Technology Co., Ltd., collects, uses, discloses, and protects personal information when you visit virelunec.com, place an order, contact us, or otherwise use our services.
1. Information We Collect
Depending on how you interact with our website, we may collect information including:
- Name
- Billing and shipping address
- Email address
- Telephone number where provided
- Order and transaction information
- Customer service communications
- Device, browser, IP address, and website usage information
- Cookie and similar technology information
- Other information you voluntarily provide
2. How We Use Personal Information
We may use personal information to:
- Process and fulfill orders
- Arrange payment and shipping
- Provide order and tracking updates
- Process returns, refunds, or customer service requests
- Prevent fraud and protect our website and customers
- Improve our products, website, and services
- Comply with legal obligations
- Send marketing communications where permitted and where you have not opted out
3. Payment Information
Payments are processed through payment service providers available through our ecommerce platform.
Payment providers may collect and process payment information according to their own privacy and security practices.
4. Cookies and Similar Technologies
We and our service providers may use cookies, pixels, and similar technologies to:
- Operate the website
- Remember preferences
- Analyze website performance
- Understand customer interactions
- Prevent fraud
- Support advertising or marketing activities where applicable
You may be able to manage cookies using your browser settings or cookie-preference tools available on our website.
5. How We Disclose Information
We may disclose personal information to service providers that help us operate our business, including:
- Ecommerce platform providers
- Payment processors
- Fulfillment providers
- Shipping carriers
- Analytics providers
- Technology providers
- Customer service providers
We may also disclose information where reasonably necessary to comply with law, respond to lawful requests, protect our rights, investigate fraud, or complete a corporate transaction.
6. International Processing
Because we operate an international ecommerce business and use service providers in different locations, personal information may be processed in countries or regions other than the country where you live, subject to applicable legal requirements.
7. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Order fulfillment
- Customer service
- Accounting
- Fraud prevention
- Dispute resolution
- Legal compliance
8. Your Privacy Rights
Depending on where you live, applicable law may give you rights regarding your personal information, including rights to request:
- Access
- Correction
- Deletion
- Portability
- Restriction
- Withdrawal of consent
Certain jurisdictions may also provide rights relating to targeted advertising or disclosures considered a “sale” or “sharing” of personal information under local law.
To submit a privacy request, contact:
We may need to verify your identity before completing certain requests.
9. Children's Privacy
Our services are not intentionally directed toward children below the minimum age required to enter into an online purchase under applicable law.
We do not knowingly seek to collect personal information from children in violation of applicable law.
10. Security
We use reasonable administrative and technical measures intended to protect personal information.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
11. Changes to This Policy
We may update this Privacy Policy when our practices, services, or applicable legal requirements change.
The updated version will be posted on this page.
12. Contact Information
Operator:
Nanjing Zhongke Huiying Digital Technology Co., Ltd.
Brand:
VIRELUNEC
Email:
service@virelunec.com
Telephone:
00852-7020964
Business Address:
Room 420, Unit A2, Building 03, No. 29 Kejian Road, Jiangning District, Nanjing, Jiangsu Province, China (Jiangning High-Tech Park)